Check how payment records are handled
Our Privacy Policy covers the personal data needed to create and protect your account, including your name or chosen account details, phone verification status, device signals, login events, support messages, and payment references. When you use DANA, OVO, GoPay, QRIS, bank transfer, or a virtual account,
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we may receive transaction status and reference data required to match an entry to your account; we do not need your wallet password to perform that check. We use these records for access control, payment reconciliation, fraud detection, support handling, and legal requests. The policy applies
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where local law permits, and any eligibility question depends on local law. We retain records only for operational, security, dispute, or legal needs, then assess whether continued retention is necessary. Contact us through the account support route if you need a copy, correction, or explanation of
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a record.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.
